EU Copyright Complaint Procedure
Last Updated: 2026-11-12
This page describes how rightsholders and users may raise copyright complaints related to Content available to users in the European Economic Area (EEA) / EU, and available remedies on ReelMate.
1. Submit a complaint
Use the Copyright Notice Form and select EU notice, or email [email protected].
Please include:
- your name and contact details;
- the work claimed;
- the URL or language-version series id;
- why you believe the use is unauthorized;
- any relevant rights documentation.
2. Our review
We assess notices in good faith. Where appropriate we may:
- restrict or remove the specific language version;
- request more information;
- reject incomplete or abusive notices.
3. Redress for uploaders / users
If Content was restricted, the uploader may:
- submit an appeal with statement and evidence;
- provide a license or permission proving lawful use.
We aim to review appeals without undue delay. Outcomes may include restore, uphold takedown, or partial restriction (e.g., territory).
4. Relationship to other policies
See Copyright Policy, Content Moderation Policy, and DMCA Policy. Local EU/member-state rules may impose additional requirements; counsel should finalize this page before relying on it for DSA / copyright directive compliance claims.